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Analyze Employee Exit Survey

Photo on National Business Research Institute

Analyze Employee Exit Survey

In this project, we will work with exit surveys from employees of the Department of Education, Training and Employment (DETE) and the Technical and Further Education (TAFE) institute in Queensland, Australia. The objective of this project is to be able to answer the following questions:

  • Are employees who only worked for the institutes for a short period of time resigning due to some kind of dissatisfaction? What about employees who have been there longer?
  • Are younger employees resigning due to some kind of dissatisfaction? What about older employees?

We will combine the data from both surveys to answer these questions. However, although both used the same survey template, one of them customized some of the answers. A data dictionary wasn’t provided with the dataset. For this project, we’ll use our intuition and common sense to define the columns.

Below is a preview of a couple of columns we will work with from DETE survey:

  • ID: An id used to identify the participant of the survey
  • SeparationType: The reason why the person’s employment ended
  • Cease Date: The year or month the person’s employment ended
  • DETE Start Date: The year the person began employment with the DETE

Below is a preview of a couple of columns we’ll work with from the TAFE survey:

  • Record ID: An id used to identify the participant of the survey
  • Reason for ceasing employment: The reason why the person’s employment ended
  • LengthofServiceOverall. Overall Length of Service at Institute (in years): The length of the person’s employment (in years)
import pandas as pd
import numpy as np
import matplotlib.pyplot as plt
%matplotlib inline

dete_survey = pd.read_csv('dete_survey.csv')
tafe_survey = pd.read_csv('tafe_survey.csv')
print(dete_survey.info())
print(dete_survey.head())
<class 'pandas.core.frame.DataFrame'>
RangeIndex: 822 entries, 0 to 821
Data columns (total 56 columns):
ID                                     822 non-null int64
SeparationType                         822 non-null object
Cease Date                             822 non-null object
DETE Start Date                        822 non-null object
Role Start Date                        822 non-null object
Position                               817 non-null object
Classification                         455 non-null object
Region                                 822 non-null object
Business Unit                          126 non-null object
Employment Status                      817 non-null object
Career move to public sector           822 non-null bool
Career move to private sector          822 non-null bool
Interpersonal conflicts                822 non-null bool
Job dissatisfaction                    822 non-null bool
Dissatisfaction with the department    822 non-null bool
Physical work environment              822 non-null bool
Lack of recognition                    822 non-null bool
Lack of job security                   822 non-null bool
Work location                          822 non-null bool
Employment conditions                  822 non-null bool
Maternity/family                       822 non-null bool
Relocation                             822 non-null bool
Study/Travel                           822 non-null bool
Ill Health                             822 non-null bool
Traumatic incident                     822 non-null bool
Work life balance                      822 non-null bool
Workload                               822 non-null bool
None of the above                      822 non-null bool
Professional Development               808 non-null object
Opportunities for promotion            735 non-null object
Staff morale                           816 non-null object
Workplace issue                        788 non-null object
Physical environment                   817 non-null object
Worklife balance                       815 non-null object
Stress and pressure support            810 non-null object
Performance of supervisor              813 non-null object
Peer support                           812 non-null object
Initiative                             813 non-null object
Skills                                 811 non-null object
Coach                                  767 non-null object
Career Aspirations                     746 non-null object
Feedback                               792 non-null object
Further PD                             768 non-null object
Communication                          814 non-null object
My say                                 812 non-null object
Information                            816 non-null object
Kept informed                          813 non-null object
Wellness programs                      766 non-null object
Health & Safety                        793 non-null object
Gender                                 798 non-null object
Age                                    811 non-null object
Aboriginal                             16 non-null object
Torres Strait                          3 non-null object
South Sea                              7 non-null object
Disability                             23 non-null object
NESB                                   32 non-null object
dtypes: bool(18), int64(1), object(37)
memory usage: 258.6+ KB
None
   ID                    SeparationType Cease Date DETE Start Date  \
0   1             Ill Health Retirement    08/2012            1984   
1   2  Voluntary Early Retirement (VER)    08/2012      Not Stated   
2   3  Voluntary Early Retirement (VER)    05/2012            2011   
3   4         Resignation-Other reasons    05/2012            2005   
4   5                    Age Retirement    05/2012            1970   

  Role Start Date                                      Position  \
0            2004                                Public Servant   
1      Not Stated                                Public Servant   
2            2011                               Schools Officer   
3            2006                                       Teacher   
4            1989  Head of Curriculum/Head of Special Education   

  Classification              Region                      Business Unit  \
0        A01-A04      Central Office  Corporate Strategy and Peformance   
1        AO5-AO7      Central Office  Corporate Strategy and Peformance   
2            NaN      Central Office               Education Queensland   
3        Primary  Central Queensland                                NaN   
4            NaN          South East                                NaN   

     Employment Status  ...   Kept informed  Wellness programs  \
0  Permanent Full-time  ...               N                  N   
1  Permanent Full-time  ...               N                  N   
2  Permanent Full-time  ...               N                  N   
3  Permanent Full-time  ...               A                  N   
4  Permanent Full-time  ...               N                  A   

   Health & Safety  Gender          Age  Aboriginal  Torres Strait  South Sea  \
0                N    Male        56-60         NaN            NaN        NaN   
1                N    Male        56-60         NaN            NaN        NaN   
2                N    Male  61 or older         NaN            NaN        NaN   
3                A  Female        36-40         NaN            NaN        NaN   
4                M  Female  61 or older         NaN            NaN        NaN   

   Disability  NESB  
0         NaN   Yes  
1         NaN   NaN  
2         NaN   NaN  
3         NaN   NaN  
4         NaN   NaN  

[5 rows x 56 columns]
print(tafe_survey.info())
print(tafe_survey.head())
<class 'pandas.core.frame.DataFrame'>
RangeIndex: 702 entries, 0 to 701
Data columns (total 72 columns):
Record ID                                                                                                                                                        702 non-null float64
Institute                                                                                                                                                        702 non-null object
WorkArea                                                                                                                                                         702 non-null object
CESSATION YEAR                                                                                                                                                   695 non-null float64
Reason for ceasing employment                                                                                                                                    701 non-null object
Contributing Factors. Career Move - Public Sector                                                                                                                437 non-null object
Contributing Factors. Career Move - Private Sector                                                                                                               437 non-null object
Contributing Factors. Career Move - Self-employment                                                                                                              437 non-null object
Contributing Factors. Ill Health                                                                                                                                 437 non-null object
Contributing Factors. Maternity/Family                                                                                                                           437 non-null object
Contributing Factors. Dissatisfaction                                                                                                                            437 non-null object
Contributing Factors. Job Dissatisfaction                                                                                                                        437 non-null object
Contributing Factors. Interpersonal Conflict                                                                                                                     437 non-null object
Contributing Factors. Study                                                                                                                                      437 non-null object
Contributing Factors. Travel                                                                                                                                     437 non-null object
Contributing Factors. Other                                                                                                                                      437 non-null object
Contributing Factors. NONE                                                                                                                                       437 non-null object
Main Factor. Which of these was the main factor for leaving?                                                                                                     113 non-null object
InstituteViews. Topic:1. I feel the senior leadership had a clear vision and direction                                                                           608 non-null object
InstituteViews. Topic:2. I was given access to skills training to help me do my job better                                                                       613 non-null object
InstituteViews. Topic:3. I was given adequate opportunities for personal development                                                                             610 non-null object
InstituteViews. Topic:4. I was given adequate opportunities for promotion within %Institute]Q25LBL%                                                              608 non-null object
InstituteViews. Topic:5. I felt the salary for the job was right for the responsibilities I had                                                                  615 non-null object
InstituteViews. Topic:6. The organisation recognised when staff did good work                                                                                    607 non-null object
InstituteViews. Topic:7. Management was generally supportive of me                                                                                               614 non-null object
InstituteViews. Topic:8. Management was generally supportive of my team                                                                                          608 non-null object
InstituteViews. Topic:9. I was kept informed of the changes in the organisation which would affect me                                                            610 non-null object
InstituteViews. Topic:10. Staff morale was positive within the Institute                                                                                         602 non-null object
InstituteViews. Topic:11. If I had a workplace issue it was dealt with quickly                                                                                   601 non-null object
InstituteViews. Topic:12. If I had a workplace issue it was dealt with efficiently                                                                               597 non-null object
InstituteViews. Topic:13. If I had a workplace issue it was dealt with discreetly                                                                                601 non-null object
WorkUnitViews. Topic:14. I was satisfied with the quality of the management and supervision within my work unit                                                  609 non-null object
WorkUnitViews. Topic:15. I worked well with my colleagues                                                                                                        605 non-null object
WorkUnitViews. Topic:16. My job was challenging and interesting                                                                                                  607 non-null object
WorkUnitViews. Topic:17. I was encouraged to use my initiative in the course of my work                                                                          610 non-null object
WorkUnitViews. Topic:18. I had sufficient contact with other people in my job                                                                                    613 non-null object
WorkUnitViews. Topic:19. I was given adequate support and co-operation by my peers to enable me to do my job                                                     609 non-null object
WorkUnitViews. Topic:20. I was able to use the full range of my skills in my job                                                                                 609 non-null object
WorkUnitViews. Topic:21. I was able to use the full range of my abilities in my job. ; Category:Level of Agreement; Question:YOUR VIEWS ABOUT YOUR WORK UNIT]    608 non-null object
WorkUnitViews. Topic:22. I was able to use the full range of my knowledge in my job                                                                              608 non-null object
WorkUnitViews. Topic:23. My job provided sufficient variety                                                                                                      611 non-null object
WorkUnitViews. Topic:24. I was able to cope with the level of stress and pressure in my job                                                                      610 non-null object
WorkUnitViews. Topic:25. My job allowed me to balance the demands of work and family to my satisfaction                                                          611 non-null object
WorkUnitViews. Topic:26. My supervisor gave me adequate personal recognition and feedback on my performance                                                      606 non-null object
WorkUnitViews. Topic:27. My working environment was satisfactory e.g. sufficient space, good lighting, suitable seating and working area                         610 non-null object
WorkUnitViews. Topic:28. I was given the opportunity to mentor and coach others in order for me to pass on my skills and knowledge prior to my cessation date    609 non-null object
WorkUnitViews. Topic:29. There was adequate communication between staff in my unit                                                                               603 non-null object
WorkUnitViews. Topic:30. Staff morale was positive within my work unit                                                                                           606 non-null object
Induction. Did you undertake Workplace Induction?                                                                                                                619 non-null object
InductionInfo. Topic:Did you undertake a Corporate Induction?                                                                                                    432 non-null object
InductionInfo. Topic:Did you undertake a Institute Induction?                                                                                                    483 non-null object
InductionInfo. Topic: Did you undertake Team Induction?                                                                                                          440 non-null object
InductionInfo. Face to Face Topic:Did you undertake a Corporate Induction; Category:How it was conducted?                                                        555 non-null object
InductionInfo. On-line Topic:Did you undertake a Corporate Induction; Category:How it was conducted?                                                             555 non-null object
InductionInfo. Induction Manual Topic:Did you undertake a Corporate Induction?                                                                                   555 non-null object
InductionInfo. Face to Face Topic:Did you undertake a Institute Induction?                                                                                       530 non-null object
InductionInfo. On-line Topic:Did you undertake a Institute Induction?                                                                                            555 non-null object
InductionInfo. Induction Manual Topic:Did you undertake a Institute Induction?                                                                                   553 non-null object
InductionInfo. Face to Face Topic: Did you undertake Team Induction; Category?                                                                                   555 non-null object
InductionInfo. On-line Topic: Did you undertake Team Induction?process you undertook and how it was conducted.]                                                  555 non-null object
InductionInfo. Induction Manual Topic: Did you undertake Team Induction?                                                                                         555 non-null object
Workplace. Topic:Did you and your Manager develop a Performance and Professional Development Plan (PPDP)?                                                        608 non-null object
Workplace. Topic:Does your workplace promote a work culture free from all forms of unlawful discrimination?                                                      594 non-null object
Workplace. Topic:Does your workplace promote and practice the principles of employment equity?                                                                   587 non-null object
Workplace. Topic:Does your workplace value the diversity of its employees?                                                                                       586 non-null object
Workplace. Topic:Would you recommend the Institute as an employer to others?                                                                                     581 non-null object
Gender. What is your Gender?                                                                                                                                     596 non-null object
CurrentAge. Current Age                                                                                                                                          596 non-null object
Employment Type. Employment Type                                                                                                                                 596 non-null object
Classification. Classification                                                                                                                                   596 non-null object
LengthofServiceOverall. Overall Length of Service at Institute (in years)                                                                                        596 non-null object
LengthofServiceCurrent. Length of Service at current workplace (in years)                                                                                        596 non-null object
dtypes: float64(2), object(70)
memory usage: 395.0+ KB
None
      Record ID                              Institute  \
0  6.341330e+17  Southern Queensland Institute of TAFE   
1  6.341337e+17            Mount Isa Institute of TAFE   
2  6.341388e+17            Mount Isa Institute of TAFE   
3  6.341399e+17            Mount Isa Institute of TAFE   
4  6.341466e+17  Southern Queensland Institute of TAFE   

                   WorkArea  CESSATION YEAR Reason for ceasing employment  \
0  Non-Delivery (corporate)          2010.0              Contract Expired   
1  Non-Delivery (corporate)          2010.0                    Retirement   
2       Delivery (teaching)          2010.0                    Retirement   
3  Non-Delivery (corporate)          2010.0                   Resignation   
4       Delivery (teaching)          2010.0                   Resignation   

  Contributing Factors. Career Move - Public Sector   \
0                                                NaN   
1                                                  -   
2                                                  -   
3                                                  -   
4                                                  -   

  Contributing Factors. Career Move - Private Sector   \
0                                                NaN    
1                                                  -    
2                                                  -    
3                                                  -    
4                       Career Move - Private Sector    

  Contributing Factors. Career Move - Self-employment  \
0                                                NaN    
1                                                  -    
2                                                  -    
3                                                  -    
4                                                  -    

  Contributing Factors. Ill Health Contributing Factors. Maternity/Family  \
0                              NaN                                    NaN   
1                                -                                      -   
2                                -                                      -   
3                                -                                      -   
4                                -                                      -   

                                     ...                                     \
0                                    ...                                      
1                                    ...                                      
2                                    ...                                      
3                                    ...                                      
4                                    ...                                      

  Workplace. Topic:Does your workplace promote a work culture free from all forms of unlawful discrimination?  \
0                                                Yes                                                            
1                                                Yes                                                            
2                                                Yes                                                            
3                                                Yes                                                            
4                                                Yes                                                            

  Workplace. Topic:Does your workplace promote and practice the principles of employment equity?  \
0                                                Yes                                               
1                                                Yes                                               
2                                                Yes                                               
3                                                Yes                                               
4                                                Yes                                               

  Workplace. Topic:Does your workplace value the diversity of its employees?  \
0                                                Yes                           
1                                                Yes                           
2                                                Yes                           
3                                                Yes                           
4                                                Yes                           

  Workplace. Topic:Would you recommend the Institute as an employer to others?  \
0                                                Yes                             
1                                                Yes                             
2                                                Yes                             
3                                                Yes                             
4                                                Yes                             

  Gender. What is your Gender? CurrentAge. Current Age  \
0                       Female                  26  30   
1                          NaN                     NaN   
2                          NaN                     NaN   
3                          NaN                     NaN   
4                         Male                  41  45   

  Employment Type. Employment Type Classification. Classification  \
0              Temporary Full-time            Administration (AO)   
1                              NaN                            NaN   
2                              NaN                            NaN   
3                              NaN                            NaN   
4              Permanent Full-time        Teacher (including LVT)   

  LengthofServiceOverall. Overall Length of Service at Institute (in years)  \
0                                                1-2                          
1                                                NaN                          
2                                                NaN                          
3                                                NaN                          
4                                                3-4                          

  LengthofServiceCurrent. Length of Service at current workplace (in years)  
0                                                1-2                         
1                                                NaN                         
2                                                NaN                         
3                                                NaN                         
4                                                3-4                         

[5 rows x 72 columns]
print(dete_survey.isnull().sum())
print(tafe_survey.isnull().sum())
ID                                       0
SeparationType                           0
Cease Date                               0
DETE Start Date                          0
Role Start Date                          0
Position                                 5
Classification                         367
Region                                   0
Business Unit                          696
Employment Status                        5
Career move to public sector             0
Career move to private sector            0
Interpersonal conflicts                  0
Job dissatisfaction                      0
Dissatisfaction with the department      0
Physical work environment                0
Lack of recognition                      0
Lack of job security                     0
Work location                            0
Employment conditions                    0
Maternity/family                         0
Relocation                               0
Study/Travel                             0
Ill Health                               0
Traumatic incident                       0
Work life balance                        0
Workload                                 0
None of the above                        0
Professional Development                14
Opportunities for promotion             87
Staff morale                             6
Workplace issue                         34
Physical environment                     5
Worklife balance                         7
Stress and pressure support             12
Performance of supervisor                9
Peer support                            10
Initiative                               9
Skills                                  11
Coach                                   55
Career Aspirations                      76
Feedback                                30
Further PD                              54
Communication                            8
My say                                  10
Information                              6
Kept informed                            9
Wellness programs                       56
Health & Safety                         29
Gender                                  24
Age                                     11
Aboriginal                             806
Torres Strait                          819
South Sea                              815
Disability                             799
NESB                                   790
dtype: int64
Record ID                                                                                                                                                          0
Institute                                                                                                                                                          0
WorkArea                                                                                                                                                           0
CESSATION YEAR                                                                                                                                                     7
Reason for ceasing employment                                                                                                                                      1
Contributing Factors. Career Move - Public Sector                                                                                                                265
Contributing Factors. Career Move - Private Sector                                                                                                               265
Contributing Factors. Career Move - Self-employment                                                                                                              265
Contributing Factors. Ill Health                                                                                                                                 265
Contributing Factors. Maternity/Family                                                                                                                           265
Contributing Factors. Dissatisfaction                                                                                                                            265
Contributing Factors. Job Dissatisfaction                                                                                                                        265
Contributing Factors. Interpersonal Conflict                                                                                                                     265
Contributing Factors. Study                                                                                                                                      265
Contributing Factors. Travel                                                                                                                                     265
Contributing Factors. Other                                                                                                                                      265
Contributing Factors. NONE                                                                                                                                       265
Main Factor. Which of these was the main factor for leaving?                                                                                                     589
InstituteViews. Topic:1. I feel the senior leadership had a clear vision and direction                                                                            94
InstituteViews. Topic:2. I was given access to skills training to help me do my job better                                                                        89
InstituteViews. Topic:3. I was given adequate opportunities for personal development                                                                              92
InstituteViews. Topic:4. I was given adequate opportunities for promotion within %Institute]Q25LBL%                                                               94
InstituteViews. Topic:5. I felt the salary for the job was right for the responsibilities I had                                                                   87
InstituteViews. Topic:6. The organisation recognised when staff did good work                                                                                     95
InstituteViews. Topic:7. Management was generally supportive of me                                                                                                88
InstituteViews. Topic:8. Management was generally supportive of my team                                                                                           94
InstituteViews. Topic:9. I was kept informed of the changes in the organisation which would affect me                                                             92
InstituteViews. Topic:10. Staff morale was positive within the Institute                                                                                         100
InstituteViews. Topic:11. If I had a workplace issue it was dealt with quickly                                                                                   101
InstituteViews. Topic:12. If I had a workplace issue it was dealt with efficiently                                                                               105
                                                                                                                                                                ... 
WorkUnitViews. Topic:25. My job allowed me to balance the demands of work and family to my satisfaction                                                           91
WorkUnitViews. Topic:26. My supervisor gave me adequate personal recognition and feedback on my performance                                                       96
WorkUnitViews. Topic:27. My working environment was satisfactory e.g. sufficient space, good lighting, suitable seating and working area                          92
WorkUnitViews. Topic:28. I was given the opportunity to mentor and coach others in order for me to pass on my skills and knowledge prior to my cessation date     93
WorkUnitViews. Topic:29. There was adequate communication between staff in my unit                                                                                99
WorkUnitViews. Topic:30. Staff morale was positive within my work unit                                                                                            96
Induction. Did you undertake Workplace Induction?                                                                                                                 83
InductionInfo. Topic:Did you undertake a Corporate Induction?                                                                                                    270
InductionInfo. Topic:Did you undertake a Institute Induction?                                                                                                    219
InductionInfo. Topic: Did you undertake Team Induction?                                                                                                          262
InductionInfo. Face to Face Topic:Did you undertake a Corporate Induction; Category:How it was conducted?                                                        147
InductionInfo. On-line Topic:Did you undertake a Corporate Induction; Category:How it was conducted?                                                             147
InductionInfo. Induction Manual Topic:Did you undertake a Corporate Induction?                                                                                   147
InductionInfo. Face to Face Topic:Did you undertake a Institute Induction?                                                                                       172
InductionInfo. On-line Topic:Did you undertake a Institute Induction?                                                                                            147
InductionInfo. Induction Manual Topic:Did you undertake a Institute Induction?                                                                                   149
InductionInfo. Face to Face Topic: Did you undertake Team Induction; Category?                                                                                   147
InductionInfo. On-line Topic: Did you undertake Team Induction?process you undertook and how it was conducted.]                                                  147
InductionInfo. Induction Manual Topic: Did you undertake Team Induction?                                                                                         147
Workplace. Topic:Did you and your Manager develop a Performance and Professional Development Plan (PPDP)?                                                         94
Workplace. Topic:Does your workplace promote a work culture free from all forms of unlawful discrimination?                                                      108
Workplace. Topic:Does your workplace promote and practice the principles of employment equity?                                                                   115
Workplace. Topic:Does your workplace value the diversity of its employees?                                                                                       116
Workplace. Topic:Would you recommend the Institute as an employer to others?                                                                                     121
Gender. What is your Gender?                                                                                                                                     106
CurrentAge. Current Age                                                                                                                                          106
Employment Type. Employment Type                                                                                                                                 106
Classification. Classification                                                                                                                                   106
LengthofServiceOverall. Overall Length of Service at Institute (in years)                                                                                        106
LengthofServiceCurrent. Length of Service at current workplace (in years)                                                                                        106
Length: 72, dtype: int64

The survey from DETE has 822 with 56 columns while the TAFE survey has 702 entries with 72 columns. Torres Strait, South Sea, Disability and NESB are missing over 70% of their observations. Ther are a couple of observations in the date column that are neither NANs or a proper date. Except for ID and Institute, almost all the columns under TAFE survey have missing values. Each dataframe contains many of the same columns, but the column names are different. There are multiple columns/answers that indicate an employee resigned because they were dissatisfied.

dete_survey = pd.read_csv('dete_survey.csv', na_values= 'Not Stated')
dete_survey_updated = dete_survey.drop(dete_survey.columns[28:49], axis = 1)
tafe_survey_updated = tafe_survey.drop(tafe_survey.columns[17:66], axis = 1)

DETE dataframe has ‘Not Stated’ present in some of its variables instead of NAN. We are utilizing pandas read_csv function to replace ‘Not Stated’ with NAN and dropping the columns which we do not need or will not add information to our analysis in both the dataframes.

dete_survey_updated.columns = dete_survey_updated.columns.str.lower().str.replace('\s+', ' ').str.replace(' ', '_')
new_names = {'Record ID': 'id', 'CESSATION YEAR' : 'cease_date',
            'Reason for ceasing employment': 'separationtype', 'Gender. What is your Gender?': 'gender',
            'CurrentAge. Current Age': 'age', 'Employment Type. Employment Type': 'employment_status',
            'Classification. Classification': 'position', 
            'LengthofServiceOverall. Overall Length of Service at Institute (in years)': 'institute_service',
            'LengthofServiceCurrent. Length of Service at current workplace (in years)': 'role_service'}

tafe_survey_updated.rename(columns = new_names, inplace = True)
dete_survey_updated.head()
id separationtype cease_date dete_start_date role_start_date position classification region business_unit employment_status ... work_life_balance workload none_of_the_above gender age aboriginal torres_strait south_sea disability nesb
0 1 Ill Health Retirement 08/2012 1984.0 2004.0 Public Servant A01-A04 Central Office Corporate Strategy and Peformance Permanent Full-time ... False False True Male 56-60 NaN NaN NaN NaN Yes
1 2 Voluntary Early Retirement (VER) 08/2012 NaN NaN Public Servant AO5-AO7 Central Office Corporate Strategy and Peformance Permanent Full-time ... False False False Male 56-60 NaN NaN NaN NaN NaN
2 3 Voluntary Early Retirement (VER) 05/2012 2011.0 2011.0 Schools Officer NaN Central Office Education Queensland Permanent Full-time ... False False True Male 61 or older NaN NaN NaN NaN NaN
3 4 Resignation-Other reasons 05/2012 2005.0 2006.0 Teacher Primary Central Queensland NaN Permanent Full-time ... False False False Female 36-40 NaN NaN NaN NaN NaN
4 5 Age Retirement 05/2012 1970.0 1989.0 Head of Curriculum/Head of Special Education NaN South East NaN Permanent Full-time ... True False False Female 61 or older NaN NaN NaN NaN NaN

5 rows × 35 columns

tafe_survey_updated.head()
id Institute WorkArea cease_date separationtype Contributing Factors. Career Move - Public Sector Contributing Factors. Career Move - Private Sector Contributing Factors. Career Move - Self-employment Contributing Factors. Ill Health Contributing Factors. Maternity/Family ... Contributing Factors. Study Contributing Factors. Travel Contributing Factors. Other Contributing Factors. NONE gender age employment_status position institute_service role_service
0 6.341330e+17 Southern Queensland Institute of TAFE Non-Delivery (corporate) 2010.0 Contract Expired NaN NaN NaN NaN NaN ... NaN NaN NaN NaN Female 26 30 Temporary Full-time Administration (AO) 1-2 1-2
1 6.341337e+17 Mount Isa Institute of TAFE Non-Delivery (corporate) 2010.0 Retirement - - - - - ... - Travel - - NaN NaN NaN NaN NaN NaN
2 6.341388e+17 Mount Isa Institute of TAFE Delivery (teaching) 2010.0 Retirement - - - - - ... - - - NONE NaN NaN NaN NaN NaN NaN
3 6.341399e+17 Mount Isa Institute of TAFE Non-Delivery (corporate) 2010.0 Resignation - - - - - ... - Travel - - NaN NaN NaN NaN NaN NaN
4 6.341466e+17 Southern Queensland Institute of TAFE Delivery (teaching) 2010.0 Resignation - Career Move - Private Sector - - - ... - - - - Male 41 45 Permanent Full-time Teacher (including LVT) 3-4 3-4

5 rows × 23 columns

The following changes are made to the columns in DETE dataframe: - All capitalizations are changed to lowercase - Any trailing whitespace at the end of the strings are removed - Replacing any spaces with underscores (’_‘)

The columns in TAFE dataframe are also renamed which can be seen when displaying the first few rows of the dataframe. This is done because each dataframe contains many of the same columns, but the column names are different

dete_survey_updated.loc[:,'separationtype'].value_counts()
Age Retirement                          285
Resignation-Other reasons               150
Resignation-Other employer               91
Resignation-Move overseas/interstate     70
Voluntary Early Retirement (VER)         67
Ill Health Retirement                    61
Other                                    49
Contract Expired                         34
Termination                              15
Name: separationtype, dtype: int64
tafe_survey_updated.loc[:,'separationtype'].value_counts()
Resignation                 340
Contract Expired            127
Retrenchment/ Redundancy    104
Retirement                   82
Transfer                     25
Termination                  23
Name: separationtype, dtype: int64

We will analyze only the survey respondents who resigned, therefore their separation type contains the string ‘Resignation’. Note that dete_survey_updated dataframe contains multiple separation types with the string ‘Resignation’:

  • Resignation-Other reasons
  • Resignation-Other employer
  • Resignation-Move overseas/interstate

We will have to account for each of these variations so we don’t unintentionally drop data!

tafe_resignations = tafe_survey_updated[tafe_survey_updated['separationtype'] == 'Resignation'].copy()
resign = ['Resignation-Other reasons', 'Resignation-Other employer', 'Resignation-Move overseas/interstate']

dete_resignations = dete_survey_updated[dete_survey_updated.separationtype.isin(resign)].copy()
dete_resignations['cease_date'].value_counts()
2012       126
2013        74
01/2014     22
12/2013     17
06/2013     14
09/2013     11
11/2013      9
07/2013      9
10/2013      6
08/2013      4
05/2012      2
05/2013      2
07/2006      1
2010         1
09/2010      1
07/2012      1
Name: cease_date, dtype: int64
dete_resignations['cease_date'] = pd.to_datetime(dete_resignations['cease_date'])
dete_resignations['cease_date'] = dete_resignations['cease_date'].dt.year
dete_resignations['cease_date'].value_counts()
2013.0    146
2012.0    129
2014.0     22
2010.0      2
2006.0      1
Name: cease_date, dtype: int64
dete_resignations['dete_start_date'].value_counts().sort_index(ascending = False)
2013.0    10
2012.0    21
2011.0    24
2010.0    17
2009.0    13
2008.0    22
2007.0    21
2006.0    13
2005.0    15
2004.0    14
2003.0     6
2002.0     6
2001.0     3
2000.0     9
1999.0     8
1998.0     6
1997.0     5
1996.0     6
1995.0     4
1994.0     6
1993.0     5
1992.0     6
1991.0     4
1990.0     5
1989.0     4
1988.0     4
1987.0     1
1986.0     3
1985.0     3
1984.0     1
1983.0     2
1982.0     1
1980.0     5
1977.0     1
1976.0     2
1975.0     1
1974.0     2
1973.0     1
1972.0     1
1971.0     1
1963.0     1
Name: dete_start_date, dtype: int64
tafe_resignations['cease_date'].value_counts().sort_index(ascending = False)
2013.0     55
2012.0     94
2011.0    116
2010.0     68
2009.0      2
Name: cease_date, dtype: int64

Below are our findings: - The years in both dataframes don’t completely align. The tafe_survey_updated dataframe contains some cease dates in 2009, but the dete_survey_updated dataframe does not. The tafe_survey_updated dataframe also contains many more cease dates in 2010 than the dete_survey_updaed dataframe. Since we aren’t concerned with analyzing the results by year, we’ll leave them as is.

Since our end goal is to answer the question below, we need a column containing the length of time an employee spent in their workplace, or years of service, in both dataframes.

  • End goal: Are employees who have only worked for the institutes for a short period of time resigning due to some kind of dissatisfaction? What about employees who have been at the job longer?

The tafe_resignations dataframe already contains a “service” column, which we renamed to institute_service.

Below, we calculate the years of service in the dete_survey_updated dataframe by subtracting the dete_start_date from the cease_date and create a new column named institute_service.

dete_resignations['institute_service'] = dete_resignations['cease_date'] - dete_resignations['dete_start_date']
dete_resignations['institute_service'].head()
3      7.0
5     18.0
8      3.0
9     15.0
11     3.0
Name: institute_service, dtype: float64

Next, we’ll identify any employees who resigned because they were dissatisfied. Below are the columns we’ll use to categorize employees as “dissatisfied” from each dataframe:

  1. tafe_survey_updated:
    • Contributing Factors. Dissatisfaction
    • Contributing Factors. Job Dissatisfaction
  2. dafe_survey_updated:
    • job_dissatisfaction
    • dissatisfaction_with_the_department
    • physical_work_environment
    • lack_of_recognition
    • lack_of_job_security
    • work_location
    • employment_conditions
    • work_life_balance
    • workload

If the employee indicated any of the factors above caused them to resign, we’ll mark them as dissatisfied in a new column. After our changes, the new dissatisfied column will contain just the following values:

  • True: indicates a person resigned because they were dissatisfied in some way
  • False: indicates a person resigned because of a reason other than dissatisfaction with the job
  • NaN: indicates the value is missing
tafe_resignations['Contributing Factors. Dissatisfaction'].value_counts()
-                                         277
Contributing Factors. Dissatisfaction      55
Name: Contributing Factors. Dissatisfaction, dtype: int64
tafe_resignations['Contributing Factors. Job Dissatisfaction'].value_counts()
-                      270
Job Dissatisfaction     62
Name: Contributing Factors. Job Dissatisfaction, dtype: int64
def update_vals(col):
    if pd.isnull(col):
        return np.nan
    elif col == '-':
        return False
    else:
        return True

tafe_resignations['dissatisfied'] = tafe_resignations[['Contributing Factors. Dissatisfaction', 'Contributing Factors. Job Dissatisfaction']].applymap(update_vals).any(axis = 1, skipna = False)    
dete_resignations['dissatisfied'] = dete_resignations[['dissatisfaction_with_the_department','work_life_balance', 'workload','job_dissatisfaction', 'physical_work_environment', 'lack_of_recognition',
       'lack_of_job_security', 'work_location', 'employment_conditions']].any(axis = 1, skipna = False)
dete_resignations_up = dete_resignations.copy()
tafe_resignations_up = tafe_resignations.copy()

Below, we’ll add an institute column so that we can differentiate the data from each survey after we combine them. Then, we’ll combine the dataframes and drop any remaining columns we don’t need.

dete_resignations_up['institute'] = 'DETE'
tafe_resignations_up['institute'] = 'TAFE'
combined = pd.concat([dete_resignations_up, tafe_resignations_up], ignore_index=True)
combined_updated = combined.dropna(thresh = 500, axis = 1).copy()
combined_updated.head()
age cease_date dissatisfied employment_status gender id institute institute_service position separationtype
0 36-40 2012.0 False Permanent Full-time Female 4.0 DETE 7 Teacher Resignation-Other reasons
1 41-45 2012.0 True Permanent Full-time Female 6.0 DETE 18 Guidance Officer Resignation-Other reasons
2 31-35 2012.0 False Permanent Full-time Female 9.0 DETE 3 Teacher Resignation-Other reasons
3 46-50 2012.0 True Permanent Part-time Female 10.0 DETE 15 Teacher Aide Resignation-Other employer
4 31-35 2012.0 False Permanent Full-time Male 12.0 DETE 3 Teacher Resignation-Move overseas/interstate

Next, we’ll clean the institute_service column and categorize employees according to the following definitions:

  • New: Less than 3 years in the workplace
  • Experienced: 3-6 years in the workplace
  • Established: 7-10 years in the workplace
  • Veteran: 11 or more years in the workplace

Our analysis is based on this article, which makes the argument that understanding employee’s needs according to career stage instead of age is more effective

combined_updated['institute_service'].value_counts(dropna=False)
NaN                   88
Less than 1 year      73
1-2                   64
3-4                   63
5-6                   33
11-20                 26
5.0                   23
1.0                   22
7-10                  21
0.0                   20
3.0                   20
6.0                   17
4.0                   16
2.0                   14
9.0                   14
7.0                   13
More than 20 years    10
13.0                   8
8.0                    8
15.0                   7
20.0                   7
10.0                   6
12.0                   6
14.0                   6
17.0                   6
22.0                   6
18.0                   5
16.0                   5
24.0                   4
11.0                   4
23.0                   4
21.0                   3
32.0                   3
19.0                   3
39.0                   3
26.0                   2
28.0                   2
30.0                   2
25.0                   2
36.0                   2
38.0                   1
49.0                   1
42.0                   1
41.0                   1
33.0                   1
35.0                   1
34.0                   1
29.0                   1
27.0                   1
31.0                   1
Name: institute_service, dtype: int64
combined_updated['institute_service_up'] = combined_updated['institute_service'].astype('str').str.extract(r'(\d+)')
combined_updated['institute_service_up'] = combined_updated['institute_service_up'].astype('float')

# Check the years extracted are correct
combined_updated['institute_service_up'].value_counts()
1.0     159
3.0      83
5.0      56
7.0      34
11.0     30
0.0      20
20.0     17
6.0      17
4.0      16
9.0      14
2.0      14
13.0      8
8.0       8
15.0      7
17.0      6
10.0      6
12.0      6
14.0      6
22.0      6
16.0      5
18.0      5
24.0      4
23.0      4
39.0      3
19.0      3
21.0      3
32.0      3
28.0      2
36.0      2
25.0      2
30.0      2
26.0      2
29.0      1
38.0      1
42.0      1
27.0      1
41.0      1
35.0      1
49.0      1
34.0      1
33.0      1
31.0      1
Name: institute_service_up, dtype: int64
def change_cat(val):
    if pd.isnull(val):
        return np.nan
    elif val >= 11:
        return 'Veteran'
    elif 7 <= val < 11:
        return 'Established'
    elif 3 <= val < 7:
        return 'Experienced'
    else:
        return 'New'
    
combined_updated['service_cat'] = combined_updated['institute_service_up'].apply(change_cat)
combined_updated['service_cat'].value_counts()
New            193
Experienced    172
Veteran        136
Established     62
Name: service_cat, dtype: int64
combined_updated['dissatisfied'].value_counts(dropna = False)
False    403
True     240
NaN        8
Name: dissatisfied, dtype: int64
combined_updated['dissatisfied'].fillna(False, inplace=True)
combined_updated['dissatisfied'].value_counts(dropna = False)
False    411
True     240
Name: dissatisfied, dtype: int64
# Calculate the percentage of employees who resigned due to dissatisfaction in each category
dis_pct = combined_updated.pivot_table(index='service_cat', values='dissatisfied')

# Plot the results
%matplotlib inline
dis_pct.plot(kind='bar', rot=30)
<matplotlib.axes._subplots.AxesSubplot at 0x7fb1e3c9a080>

Conclusion

From the initial analysis above, we can tentatively conclude that employees with 7 or more years of service are more likely to resign due to some kind of dissatisfaction with the job than employees with less than 7 years of service. However, we need to handle the rest of the missing data to finalize our analysis.

Avatar
Amol Kulkarni
Ph.D.

My research interests include application of Machine learning algorithms to the fields of Marketing and Supply Chain Engineering, Decision Theory and Process Optimization.